Employment & Volunteer Opportunities

POSITION OVERVIEW:
The Heifetz International Music Institute seeks a dynamic, experienced, empathic, and inspiring leader to oversee the operations of the Heifetz Institute Summer Program (including both its Junior and Senior Division) and its accompanying Festival of Concerts, as well as other year-round Heifetz Institute programs both contemplated and in operation, including the Heifetz Ensemble in Residence program, the Heifetz Hear & Now concert series, Heifetz On Tour, and the Heifetz Music Shop. Working in close conjunction with the President & CEO and Artistic Director, the Administration & Operations Director will help to plan and execute Heifetz Institute training, education, and outreach programs, recognizing and taking into account the Institute’s overarching mission and vision in these strategic endeavors. The Director will help to map the future of the Institute as a whole, as a member of the organization’s senior leadership.

Reports to: President & CEO
Location: In-Person
● (While some remote work is possible, candidate must be willing to relocate to Virginia)
● Relocation allowance provided
FLSA Status: Full-Time, exempt
Application Deadline: Feb. 15, 2024
Start Date: April 1, 2024 or earlier, if a candidate is identified prior to the application deadline
Salary Range: $65 – $75K, commensurate with experience
Benefits: This position offers a competitive benefits package that includes medical, dental, and vision coverage, 10 vacation days for the first year and 20 every year following, unlimited sick days, paid holidays, and performance bonuses awarded at the discretion of the President & CEO.

KEY QUALIFICATIONS:
● Bachelor’s degree in arts administration, music education, or performance is preferred
● 2-4 years of experience working for a music organization, or other non-profit
● Strong knowledge of the classical music field
● Experience with customer service and/or resource management in a professional setting
● Experience working with artists of the highest caliber
● Excellent written and verbal communication skills
● Tech savvy – proficient with MS Office, G-Suite, Canva, Mural, and Slack.
● Familiarity with donor database systems a plus

WHO YOU ARE:
● Highly organized with a keen eye for detail
● Timely and possessing the ability to complete projects by a set deadline
● Strong interpersonal skills – comfortable working collaboratively within a small team
● Able to prioritize and multitask
● Responsive to feedback
● Able to work independently and manage projects with minimal supervision
● Able to manage, implement, monitor, and evaluate projects
● Comfortable making phone calls and writing emails – English proficiency is a must
● Responsive and attentive to communications during regular business hours from August – April, and extended business hours from May – July.
● Able to cope with demanding situations in a calm and professional manner
● A commitment to the principles of diversity, equity, and inclusion as they relate to the Heifetz Institute and its community
● Committed to Heifetz Institute policies, procedures, and behavioral standards in accordance with the mission and philosophy of the program

ROLES & RESPONSIBILITIES:

• Vision & Strategy
  • Working in close conjunction with the President & CEO and Artistic Director, the Administration & Operations Director helps to plan and execute Heifetz Institute training, education, and outreach programs, recognizing and taking into account the Institute’s overarching mission and vision in these strategic endeavors.
  • The Director will help to map the future of the Institute as a whole, as a member of the organization’s senior leadership.
  • The Director will set clear and challenging goals for direct reports, while committing the organization to improved performance. They will be tenacious and accountable in realizing both near-term tasks and long-term objectives.
  • The Director will help to create the type of workplace where staff members feel seen, heard and motivated to contribute to the success of the organization.
• Program Operations and Development
  • The Director will bear chief responsibility for the planning and oversight of the daily administration and operations of the Heifetz Institute Summer Program, including the hiring of temporary staff.
  • They will manage and supervise Heifetz Institute concert and ticketing operations
  • They will arrange housing, transportation, and support logistics for summer faculty and staff
  • They will also work closely with the Artistic Director, President & CEO, and their designees on admissions operations and decisions, as well as with applicants and their families.
  • Similarly, the Director will manage the Heifetz on Tour, Heifetz Ensemble in Residence, and the Heifetz Music Shop in a manner consistent with the summer program operation.
  • The Director will take an entrepreneurial and creative approach to developing new program initiatives for the Institute that are faithful to its mission.
• Managing Relationships & Leading Teams
  • The Director will recruit talented and high-functioning employees, motivate the team, delegate effectively, celebrate diversity within the team, and manage performances.
  • They will lead by example with a positive and confident attitude of responsiveness, guiding the team to pivot, and to be open to feedback and redirection.
  • They will connect and build strong relationships with others, with an ability to communicate clearly and persuasively.
  • They will Inspire trust and open communications, listening and soliciting all points of view. Be accountable and hold others accountable.
  • They will persevere in the face of challenges and exhibit a steadfast resolve and relentless commitment to the high standards of the Institute.
• Business and Financial Stewardship
  • The Director will provide suggestions and counsel as part of the Heifetz Institute leadership team to build and diversify revenue.
  • They will maintain and ensure effective financial systems and reporting.
  • They will ensure compliance with all Institute, Local, State, and Federal guidelines, rules, and regulations.
  • The Director shall represent Heifetz Institute interests effectively and responsibly across a broad spectrum of performing arts organizations, schools, conservatories, and social media.
    
• Diversity, Equity, Inclusion
  • The Director will help to lead the Heifetz Institute’s DEI efforts by continuing to develop and advance a welcoming and inclusive environment and increase representational diversity.
  • They will help to set the tone for the Institute’s culture of excellence through collaboration and ensure that all operations are meeting the fundamental goals of diversity, equity, inclusion and belonging.
  • They shall strive to increase diversity in the composition of the Heifetz Institute’s permanent and summer staff and that the Institute overall reflects its diverse communities in its makeup and work.
• Board of Directors & Community Advisory Board
  • The Director will help to maintain strong relationships with each member of the organization’s Board of Directors and Community Advisory Council, assuring that those members are informed, involved, and engaged in the planning and oversight of the Heifetz Institute.
  • Participate and offer staff support for Heifetz Institute Board Meetings, committees, and task forces, including the Finance & Administration and Nomination & Governance committees
  • Participate and prepare materials for Heifetz Institute Community Advisory Council Meetings

APPLY HERE

POSITIONS AVAILABLE: 1
IMMEDIATE SUPERVISOR: Director of Administration & Operations
POSITION TYPE: In-Person, Full-Time Temporary

DATES OF EMPLOYMENT: 6/9/24 – 7/29/24

• • Online Training: 6/9/24 – 6/10/24
  • Staff Arrival Date: 6/11/24
  • In-Person Training: 6/12/24 – 6/13/24
  • Summer Festival: 6/15/24 – 7/28/24
  • Staff Departure Date: 7/29/24

The Faculty Assistant should be an individual with strong interpersonal skills—namely effective communication and respectful demeanor. A successful Faculty Assistant will have experience working with high profile artists, as well as experience booking/arranging travel.

The Faculty Assistant will work in the Institute’s administrative offices & teaching facilities and, as such, is expected to dress in appropriate attire. Ripped jeans, mini skirts, halter-tops, tank tops, shorts, and t-shirts with graphics are discouraged during business hours and concerts.

Requirements for the Faculty Assistant position are as follows:

• A high school diploma is required and a bachelor’s degree (or current enrollment in a bachelor’s degree program) in music performance, music education, or arts administration is preferred
• Experience working with high profile artists
• Knowledge or experience in classical music
• Ability to complete tasks in a self-directed manner
• Responsive and attentive to communications during expanded business hours (8:00 – 22:00)
• Must be in possession of a current Driver’s License and have a clean driving record
• Ability to healthily cope with stressful and demanding situations
• A commitment to the principles of diversity, equity, and inclusion as they relate to the Heifetz Institute and its community
• Adheres to the Heifetz Institute policies and procedures in accordance with the mission and philosophy of the program
• Proof of up-to-date vaccination against COVID-19 with an FDA approved or authorized vaccine

Responsibilities of the Faculty Assistant are as follows:

• Work closely with the Director of Operations in managing the day-to-day needs of the faculty
• Facilitate faculty travel arrangements and airport shuttle scheduling
• Keep faculty lounge stocked and organized
• Communicate with Studio Assistants and Scheduling team in regards to schedule updates
• Ensure smooth transition of faculty from week to week (collect keys, change studio signs, etc.)
• Facilitate daily communication with faculty, including managing weekly faculty meeting
• Plan and execute weekly faculty receptions
• Assemble and deliver faculty packets to incoming faculty members
• Provide administrative assistance, as needed
• Staff concerts, concert receptions, and special events as needed

Compensation
Compensation is $2,800 for the contracted period. Housing and meals will be provided for the duration of the contract. Employment is contingent upon the signing of a contract by the Faculty Assistant and the Heifetz Institute, as well as passing a background check. The Faculty Assistant will be responsible for their own transportation costs to and from the Institute.

POSITIONS AVAILABLE: 1
IMMEDIATE SUPERVISOR: Director of Administration & Operations
POSITION TYPE: In-Person, Full-Time Temporary

DATES OF EMPLOYMENT: 6/9/24 – 7/29/24

• • Online Training: 6/9/24 – 6/10/24
  • Staff Arrival Date: 6/11/24
  • In-Person Training: 6/12/24 – 6/13/24
  • Summer Festival: 6/15/24 – 7/28/24
  • Staff Departure Date: 7/29/24

The Scheduling Coordinator will work in one of the Institute’s administrative offices and, as such, is expected to dress in appropriate attire. Ripped jeans, mini skirts, halter-tops, tank tops, shorts, and t-shirts with graphics are discouraged during business hours and concerts.

Requirements for the Scheduling Coordinator position are as follows:

• • A high school diploma is required and a bachelor’s degree (or current enrollment in a bachelor’s degree program) in music performance, music education, or arts administration is preferred
  • Experience with scheduling and/or resource management in a professional setting
  • Knowledge or experience in classical music
  • Comfortable making phone calls and writing emails
  • Ability to complete tasks in a self-directed manner
  • Responsive and attentive to communications during business hours
  • Ability to healthily cope with stressful and demanding situations
  • A commitment to the principles of diversity, equity, and inclusion as they relate to the Heifetz Institute and its community
  • Adheres to the Heifetz Institute policies and procedures in accordance with the mission and philosophy of the program

Responsibilities of the Scheduling Coordinator are as follows:

• • Assist in creation of all student & faculty schedules
  • Finding quick and effective solutions to scheduling issues as they arise
  • Communicating routine and emergency schedule updates to the appropriate parties
  • Acting as a resource for definitive schedule information to faculty and students
  • Staffing concerts and/or special events as required
  • Attending all appropriate meetings

Compensation
Compensation is $3,500 for the contracted period. Housing and meals will be provided for the duration of the contract. Employment is contingent upon the signing of a contract by the Scheduling Coordinator and the Heifetz Institute, as well as passing a background check. The Scheduling Coordinator will be responsible for their own transportation costs to and from the Institute.

POSITIONS AVAILABLE: 5
IMMEDIATE SUPERVISOR: Director of Administration & Operations
POSITION TYPE: In-Person, Full-Time Temporary

DATES OF EMPLOYMENT: 6/9/24 – 7/29/24

• • Online Training: 6/9/24 – 6/10/24
  • Staff Arrival Date: 6/11/24
  • In-Person Training: 6/12/24 – 6/13/24
  • Summer Festival: 6/15/24 – 7/28/24
  • Staff Departure Date: 7/29/24

Due to the collaborative nature of the position, the Artistic Coordinator should be an individual with strong interpersonal skills–namely effective communication and respectful demeanor with experience in the classical music field. Additionally, a successful Artistic Coordinator will have professional experience with and/or aptitude for customer service and problem solving.

The Artistic Coordinator will work in the Institute’s administrative offices & teaching facilities and, as such, is expected to dress in appropriate attire. Ripped jeans, mini skirts, halter-tops, tank tops, shorts, and t-shirts with graphics are discouraged during business hours and concerts.

Requirements for the Artistic Coordinator position are as follows:

• A high school diploma is required and a bachelor’s degree (or current enrollment in a bachelor’s degree program) in music performance, music education, or arts administration is preferred
• Experience with customer service and/or resource management in a professional setting
• Knowledge or experience in classical music
• Comfortable making phone calls and writing emails
• Ability to complete tasks in a self-directed manner
• Responsive and attentive to communications during expanded business hours (8:00 – 22:00)
• Ability to healthily cope with stressful and demanding situations
• A commitment to the principles of diversity, equity, and inclusion as they relate to the Heifetz Institute and its community
• Adheres to the Heifetz Institute policies and procedures in accordance with the mission and philosophy of the program

Responsibilities of the Artistic Coordinator are as follows:

• Handling student and faculty requests by connecting them to the appropriate resource or relaying the information to the appropriate staff member
• Ensure correct set-up of faculty studio on a daily basis
• Handle day-to-day assigned studio needs
• Provide administrative support, as needed
• Staffing concerts and/or special events as required
• Attending all appropriate meetings

Compensation
Compensation is $3000 for the contracted period. Housing and meals will be provided for the duration of the contract. Employment is contingent upon the signing of a contract by the Artistic Coordinator and the Heifetz Institute, as well as passing a background check. The Artistic Coordinator will be responsible for their own transportation costs to and from the Institute.

POSITIONS AVAILABLE: 1
IMMEDIATE SUPERVISOR: Director of Marketing & Development
POSITION TYPE: In-Person, Full-Time Temporary

DATES OF EMPLOYMENT: 6/9/24 – 7/29/24

• • Online Training: 6/9/24 – 6/10/24
  • Staff Arrival Date: 6/11/24
  • In-Person Training: 6/12/24 – 6/13/24
  • Summer Festival: 6/15/24 – 7/28/24
  • Staff Departure Date: 7/29/24

Working in conjunction with the Director of Marketing & Development,  the Community Outreach & Donor Relations Assistant‘s primary responsibility is to provide administrative support, coordinate the day-to-day logistics of our various outreach and donor events, as well as communicating with our constituents, including donors, scholarship teams, and assist with the daily needs of the development team. Additionally, the Community Outreach & Donor Relations Assistant will be responsible for liaising with event vendors and providing on-the-ground support and assist with event management.

The Community Outreach & Donor Relations Assistant is expected to dress in appropriate attire. Ripped jeans, mini skirts, halter-tops, tank tops, shorts, and t-shirts with graphics are discouraged during business hours and concerts.

Requirements of the Community Outreach & Donor Relations Assistant are as follows:

• Bachelor’s degree or equivalent level of experience required
• Experience with development and fundraising highly preferred
• Experience in event management, a plus
• Ability to interact confidently with faculty, students, administration, donors, board members, and audience members
• Exhibit excellent organization, communication, and proofreading/editing skills
• Ability to uphold a demanding schedule
• Competency in Microsoft Office, G Suite products, and with Apple computers
• Ability to lift up to 50 lbs, some physical labor may be required
• Possess a valid driver’s license

Responsibilities of the Community Outreach & Donor Relations Assistant are as follows:

• Plan, execute, and staff outreach activities
• Contact musicians and staff assigned to perform in outreach activities
  
• Prepare and provide sheet music and itineraries to assigned musicians
  
• Liaise with vendors for donor events
  
• Assist Marketing & Development Manager with communications between the Institute and its donor base
  
• Assist with preparations for the Institute’s Board Weekend
  
• Participate in staff meetings
  
• Provide administrative support, as needed
  

Compensation
Compensation is $3000 for the contracted period. Housing and meals will be provided for the duration of the contract. Employment is contingent upon the signing of a contract by the Community Outreach & Donor Relations Assistant and the Heifetz Institute, as well as passing a background check. The Community Outreach & Donor Relations Assistant will be responsible for their own transportation costs to and from the Institute.

POSITIONS AVAILABLE: 3
IMMEDIATE SUPERVISORS: (Dependent on Assignment)
POSITION TYPE: In-Person, Full-Time Temporary

DATES OF EMPLOYMENT: 6/9/24 – 7/29/24

• • Online Training: 6/9/24 – 6/10/24
  • Staff Arrival Date: 6/11/24
  • In-Person Training: 6/12/24 – 6/13/24
  • Summer Festival: 6/15/24 – 7/28/24
  • Staff Departure Date: 7/29/24

The Festival Intern will work in the Institute’s administrative offices & teaching facilities and, as such, is expected to dress in appropriate attire. Ripped jeans, mini skirts, halter-tops, tank tops, shorts, and t-shirts with graphics are discouraged during business hours and concerts.

Requirements for the Festival Intern position are as follows:

• • A high school diploma is required, current enrollment in bachelor’s degree in music performance, music education, or arts administration is preferred
  • Knowledge or experience in classical music
  • Strong administrative skills and familiarity with GSuite applications
  • Responsive and attentive to communications during expanded business hours (8:00 – 22:00)
  • Ability to healthily cope with stressful and demanding situations
  • A commitment to the principles of diversity, equity, and inclusion as they relate to the Heifetz Institute and its community
  • Adheres to the Heifetz Institute policies and procedures in accordance with the mission and philosophy of the program

Responsibilities of the Festival Intern are as follows:

• • Work closely with the Director of Programming & Operations, the Administrative & Development Associate, and Jr. Division Coordinator in managing the day-to-day needs the Institute
  • Maintain office hours during the week
  • Help with fielding student questions and connecting them to the appropriate staff members
  • Provide administrative assistance to team members, as needed
  • Staff concerts, concert receptions, and special events, as needed

Compensation
Compensation is $2000 for the contracted period. Housing and meals will be provided for the duration of the contract. Employment is contingent upon the signing of a contract by the Festival Intern and the Heifetz Institute, as well as passing a background check. The Festival Intern will be responsible for their own transportation costs to and from the Institute.

POSITIONS AVAILABLE: 1
IMMEDIATE SUPERVISOR: Director of Marketing & Development  
POSITION TYPE: In-Person, Full-Time Temporary

DATES OF EMPLOYMENT: 6/9/24 – 7/29/24

• • Online Training: 6/9/24 – 6/10/24
  • Staff Arrival Date: 6/11/24
  • In-Person Training: 6/12/24 – 6/13/24
  • Summer Festival: 6/15/24 – 7/28/24
  • Staff Departure Date: 7/29/24

Due to the collaborative nature of the position, the Marketing Intern should be an individual with strong interpersonal skills–namely effective communication and respectful demeanor. Additionally, a successful Marketing Intern will have experience with and/or aptitude for problem solving under stressful circumstances.

The Marketing Intern will work in one of the Institute’s administrative offices and, as such, is expected to dress in appropriate attire. Ripped jeans, mini skirts, halter-tops, tank tops, shorts, and t-shirts with graphics are discouraged during business hours and concerts.

Requirements for the Marketing Intern position are as follows:

• • Current enrollment in an undergraduate marketing program
  • Strong written and verbal communication skills
  • Ability to complete tasks in a self-directed manner
  • Experience with Photoshop, Illustrator, Canva, etc.
  • Responsive and attentive to communications during business hours
  • Ability to healthily cope with stressful and demanding situations
  • A commitment to the principles of diversity, equity, and inclusion as they relate to the Heifetz Institute and its community
  • Adheres to the Heifetz Institute policies and procedures in accordance with the mission and philosophy of the program
  • Experience with the Google suite of tools, including Drive, Sheets, and Docs

Responsibilities of the Marketing Intern are as follows:

• • Assist with planning and implementation of marketing campaigns
  • Assist with the production of various marketing materials
  • Write and edit content for social media platforms
  • Monitor concert live streams
  • Attending all appropriate meetings

Compensation
Compensation is $2000 for the contracted period. Housing and meals will be provided for the duration of the contract. Employment is contingent upon the signing of a contract by the Marketing Intern and the Heifetz Institute, as well as passing a background check. The Marketing Intern will be responsible for their own transportation costs to and from the Institute.

POSITIONS AVAILABLE: 1
IMMEDIATE SUPERVISOR: Director of Administration & Operations
POSITION TYPE: In-Person, Part-Time Temporary

DATES OF EMPLOYMENT: 6/9/24 – 7/29/24

• • Online Training: 6/9/24 – 6/10/24
  • Staff Arrival Date: 6/11/24
  • In-Person Training: 6/12/24 – 6/13/24
  • Summer Festival: 6/15/24 – 7/28/24
  • Staff Departure Date: 7/29/24

Due to the interfacing nature of the position, the Shuttle Driver should be an individual with strong interpersonal skills–namely polite communication and respectful demeanor. Additionally, a successful Shuttle Driver will have experience safely operating larger passenger vehicles (minivans and 12-seat vans).

The Shuttle Driver will come into contact with many of the Institute’s prestigious faculty & guests  and, as such, is expected to dress in appropriate attire when performing their duties.

The Shuttle Driver will be considered an independent contractor and will be required to sign a contract. Additionally, a background check is required.

Requirements for the Shuttle Driver position are as follows:

• • Experience driving larger passenger vehicles (minivans & 12-seat vans); CDL with Passenger Endorsement a plus (not required)
  • Clean driving record
  • 25+ years of age (for driving rented vehicles)
  • Responsive and attentive to communications during business hours
  • Ability to healthily cope with stressful and demanding situations
  • A commitment to the principles of diversity, equity, and inclusion as they relate to the Heifetz Institute and its community
  • Adheres to the Heifetz Institute policies and procedures in accordance with the mission and philosophy of the program
  • Proof of up-to-date vaccination against COVID-19 with an FDA approved or authorized vaccine

Responsibilities of the Shuttle Driver are as follows:

• • Safely and efficiently completing assigned daily  shuttle routes (weekdays and some weekends)
  • Safely and efficiently completing assigned pick-ups/drop-offs at ports of travel (scheduled at least 2 weeks in advance)
  • Attending all appropriate meetings

Compensation
Compensation is $15 per hour for the contracted period with an estimated 20 hours of work per week. Employment is contingent upon the signing of a contract by the Shuttle Driver and the Heifetz Institute, as well as passing a background check. The Shuttle Driver will be responsible for their own transportation costs to and from the Institute.

POSITIONS AVAILABLE: 1

IMMEDIATE SUPERVISOR: Director of Administration & Operations
POSITION TYPE: In-Person, Full-Time Temporary

DATES OF EMPLOYMENT: 6/9/24 – 7/29/24

• • Online Training: 6/9/24 – 6/10/24
  • Staff Arrival Date: 6/11/24
  • In-Person Training: 6/12/24 – 6/13/24
  • Summer Festival: 6/15/24 – 7/28/24
  • Staff Departure Date: 7/29/24

The Student Life Coordinator will work in the Institute’s administrative offices & teaching facilities and, as such, is expected to dress in appropriate attire. Ripped jeans, mini skirts, halter-tops, tank tops, shorts, and t-shirts with graphics are discouraged during business hours and concerts.

Requirements for the Student Life Coordinator position are as follows:

• • Must be at least 21 years of age
  • Undergraduate degree in education, student affairs, music performance or related field, preferred
  • Experience working in Student Life in a university of summer program setting, required
  • Experience with event management and basic accounting skills, required
  • Background in classical music, preferred
  • Experience with conflict resolution, preferred
  • Experience with Residence Life on-duty responsibilities, preferred
  • Responsive and attentive to communications during expanded business hours (8:00 – 22:00)
  • Ability to healthily cope with stressful and demanding situations
  • A commitment to the principles of diversity, equity, and inclusion as they relate to the Heifetz Institute and its community
  • Adheres to the Heifetz Institute policies and procedures in accordance with the mission and philosophy of the program

Responsibilities of the Student Life Coordinator are as follows:

• • Provide full logistical organization of student events
  • Student Life budget oversight
  • Oversee team of Resident Assistants
  • Manage duty rotation
  • Hold weekly Residence Hall meetings to convey important information
  • Help facilitate weekly or bi-weekly recreational student activities
  • Holding residents accountable for their behavior
  • Educating residents on the policies and procedures of the Institute
  • Role modeling positive attitudes and behaviors
  • Helping to facilitate an environment that allows students to meet their goals
  • Mediating disputes and thereby providing opportunities to for residents to look at the world from different perspectives
  • Serving as a resource and liaison for all studios, with particular focus to students in the 21+ dormitory
  • Providing helping skills for residents in need
  • Supporting and enforcing the policies and procedures of the Faculty and Administration
  • Keeping track of resident occupancy
  • Responding to all requests and emergencies during duty hours
  • Documenting policy violations
  • Reporting maintenance, health, safety, and facility concerns
  • Other duties as assigned

Compensation
Compensation is $3,000 for the contracted period. Housing and meals will be provided for the duration of the contract. Employment is contingent upon the signing of a contract by the Student Life Coordinator and the Heifetz Institute, as well as passing a background check. The Student Life Coordinator will be responsible for their own transportation costs to and from the Institute.

POSITIONS AVAILABLE: 6
IMMEDIATE SUPERVISOR: Student Life Coordinator
POSITION TYPE: In-Person, Full-Time Temporary

DATES OF EMPLOYMENT: 6/9/24 – 7/29/24

• • Online Training: 6/9/24 – 6/10/24
  • Staff Arrival Date: 6/11/24
  • In-Person Training: 6/12/24 – 6/13/24
  • Summer Festival: 6/15/24 – 7/28/24
  • Staff Departure Date: 7/29/24

Requirements for the Resident Assistant position are as follows:

• • Must be at least 21 years of age
  • Bachelor’s degree in education or music related field
  • Knowledge or experience in classical music
  • Experience working in Student Life or Student Affairs
  • Responsive and attentive to communications during expanded business hours (8:00 – 22:00)
  • Ability to healthily cope with stressful and demanding situations
  • A commitment to the principles of diversity, equity, and inclusion as they relate to the Heifetz Institute and its community
  • Adheres to the Heifetz Institute policies and procedures in accordance with the mission and philosophy of the program

Responsibilities of the Resident Assistant are as follows:

• • The main responsibility of the Resident Advisor is to be available and to “be present;” e.g., to provide support, encouragement and leadership to his/her residential community. 
  • The RA helps to facilitate a positive living and learning environment by building relationships with his/her residents, and assisting them in developing positive relationships with each other
  • Hold weekly Residence Hall meetings to convey important information
  • Help facilitate weekly or bi-weekly recreational student activities
  • Holding residents accountable for their behavior
  • Educating residents on the policies and procedures of the Institute
  • Role modeling positive attitudes and behaviors
  • Helping to facilitate an environment that allows students to meet their goals
  • Mediating disputes and thereby providing opportunities to for residents to look at the world from different perspectives
  • Serving as a resource and liaison 
  • Providing helping skills for residents in need
  • Supporting and enforcing the policies and procedures of the Faculty and Administration
  • Keeping track of resident occupancy
  • Responding to all requests and emergencies during duty hours. 
  • Documenting policy violations
  • Reporting maintenance, health, safety, and facility concerns
  • Other duties as assigned

The Resident Assistant will work in the Institute’s administrative offices & teaching facilities and, as such, is expected to dress in appropriate attire. Ripped jeans, mini skirts, halter-tops, tank tops, shorts, and t-shirts with graphics are discouraged during business hours and concerts.

Compensation
Compensation is $2800 for the contracted period. Housing and meals will be provided for the duration of the contract. Employment is contingent upon the signing of a contract by the Resident Assistant and the Heifetz Institute, as well as passing a background check. The Resident Assistant will be responsible for their own transportation costs to and from the Institute.

POSITIONS AVAILABLE: 3
IMMEDIATE SUPERVISOR: Director of Multimedia
POSITION TYPE: In-Person, Full-Time Temporary

DATES OF EMPLOYMENT: 6/9/24 – 7/29/24

• • Online Training: 6/9/24 – 6/10/24
  • Staff Arrival Date: 6/11/24
  • In-Person Training: 6/12/24 – 6/13/24
  • Summer Festival: 6/15/24 – 7/28/24
  • Staff Departure Date: 7/29/24

Responsibilities of the position include, but are not limited to:

• Capture video and/or audio of all Heifetz performances (over 50), as assigned
• Edit, produce, and archive of footage and/or audio
• Provide input over creative direction of content
• Regularly update social media accounts for the duration of the summer Institute
• Basic live sound mixing and production may be required

Qualifications:

• Must be at least 21 years old and be in possession of valid driver’s license
• Bachelor’s degree in related field a plus
• Background in music desired, classical music preferred
• Excellent organization, communication, and proofreading/editing skills
• Ability to uphold a demanding schedule
• Ability to lift up to 50 lbs, some physical labor may be required
• Proficiency with the following programs:
• Adobe Premier
• Adobe Photoshop
• Adobe Illustrator
• Adobe After Effects
• Adobe Pro Tools (or similar DAW)

Gear:

• Must provide their own computer
• Please send a list of available gear when submitting your application

Compensation
Compensation is $3,000 for the contracted period. Housing and meals will be provided for the duration of the contract. Employment is contingent upon the signing of a contract by the Media Producer and the Heifetz Institute, as well as passing a background check. Media Producer will be responsible for their own transportation costs to and from the Institute.

POSITIONS AVAILABLE: 4
IMMEDIATE SUPERVISOR: Director of Multimedia
POSITION TYPE: In-Person, Full-Time Temporary

DATES OF EMPLOYMENT: 6/9/24 – 7/29/24

• • Online Training: 6/9/24 – 6/10/24
  • Staff Arrival Date: 6/11/24
  • In-Person Training: 6/12/24 – 6/13/24
  • Summer Festival: 6/15/24 – 7/28/24
  • Staff Departure Date: 7/29/24

Multimedia Interns must be enrolled at an accredited institution and shall be receiving tuition credit for this work to be performed on site at the Institute.

In order to receive such credits, interns must be onsite at the Institute for the period specified above, and receive a minimum satisfactory rating from the Director of Multimedia, and/or their designee.

Knowledge: Applicants must have experience recording live classical music concerts including but not limited to solo violin, viola and cello (with or without piano), string chamber groups and small chamber ensembles; working and editing within Avid ProTools; an understanding of microphone placement techniques with a focus on accurate concert replication; a knowledge of various microphones and their functions; and set-up and strike of recording equipment.

Applicants are not required to have prior live sound experience but will be expected to learn various roles and functions of setting up for live sound reinforcement and recording. Video production experience is not required but familiarity with the basic functions of DSLR video capture and editing within Adobe Premiere CC is highly encouraged. Housing: Interns will be provided all dining hall meals and housing at no charge on Mary Baldwin University’s campus in Staunton, Virginia.

Compensation
Compensation is $2,000 for the contracted period. Housing and meals will be provided for the duration of the contract. Employment is contingent upon the signing of a contract by the Multimedia Intern and the Heifetz Institute, as well as passing a background check. The Multimedia Intern will be responsible for their own transportation costs to and from the Institute.

POSITIONS AVAILABLE: 1
IMMEDIATE SUPERVISOR: Director of Marketing & Development 
POSITION TYPE: In-Person, Full-Time Temporary

DATES OF EMPLOYMENT: 6/9/24 – 7/29/24

• • Online Training: 6/9/24 – 6/10/24
  • Staff Arrival Date: 6/11/24
  • In-Person Training: 6/12/24 – 6/13/24
  • Summer Festival: 6/15/24 – 7/28/24
  • Staff Departure Date: 7/29/2

Working in conjunction with the Front of House Assistant, Stage Manager, Assistant Stage Manager, and other members of the concert operations team, the Front of House Manager’s primary responsibility is to oversee the day-to-day operations and logistics related to the Institute’s Festival of Concert’s events, including answering any questions, keeping track of ticket sales and check-ins, selling tickets at the door, work with the Marketing & Development Manager in preparing the programs for each concert, assist the Administrative & Development Associate with staffing any special events.

The Front of House Manager will work in the Institute’s concert venues & box office and, as such, is expected to dress in appropriate attire. Ripped jeans, mini skirts, halter-tops, tank tops, shorts, and t-shirts with graphics are discouraged during business hours and concerts.

Requirements for the Front of House Manager position are as follows:

• Current enrollment in bachelor’s degree in music performance, music education, or arts administration is desired
• Knowledge or experience in classical music
• Customer service or other applicable service experience
• Experience with online ticketing systems
• Management experience, specifically supervising staff
• Responsive and attentive to communications during expanded business hours (8:00 – 22:00)
• Ability to healthily cope with stressful and demanding situations
• A commitment to the principles of diversity, equity, and inclusion as they relate to the Heifetz Institute and its community
• Adheres to the Heifetz Institute policies and procedures in accordance with the mission and philosophy of the program

Responsibilities of the Front of House Manager are as follows:

• Answer patron questions and handle concerns/complaints
• Work in the Institute Box Office and assist patrons in the ticket buying process
• Work with the Marketing & Development Manager to track all necessary data on concert attendance and ticket sales
• Work with the Administrative & Development Associate to plan and execute all Institute special events
• Supervise the Front of House Assistant

Compensation
Compensation is $3,500 for the contracted period. Housing and meals will be provided for the duration of the contract. Employment is contingent upon the signing of a contract by the Front of House Manager and the Heifetz Institute, as well as passing a background check. The Front of House Manager will be responsible for their own transportation costs to and from the Institute.

POSITIONS AVAILABLE: 1
IMMEDIATE SUPERVISOR: Front of House Manager
POSITION TYPE: In-Person, Full-Time Temporary

DATES OF EMPLOYMENT: 6/9/24 – 7/29/24

• • Online Training: 6/9/24 – 6/10/24
  • Staff Arrival Date: 6/11/24
  • In-Person Training: 6/12/24 – 6/13/24
  • Summer Festival: 6/15/24 – 7/28/24
  • Staff Departure Date: 7/29/24

Working in conjunction with the Front of House Manager, Stage Manager, Assistant Stage Manager, and other members of the concert operations team, the Front of House Assistant’s primary responsibility is to provide administrative support to the Front of House Manager, which includes but is not limited to selling tickets, printing programs, tallying concert goer’s attendance, and more.

The Front of House Assistant will work in the Institute’s concert venues & box office and, as such, is expected to dress in appropriate attire. Ripped jeans, mini skirts, halter-tops, tank tops, shorts, and t-shirts with graphics are discouraged during business hours and concerts.

Requirements for the Front of House Assistant position are as follows:

• A high school diploma is required, current enrollment in bachelor’s degree in music performance, music education, or arts administration is preferred
• Knowledge or experience in classical music
• Customer service or other applicable service experience
• Responsive and attentive to communications during expanded business hours (8:00 – 22:00)
• Ability to healthily cope with stressful and demanding situations
• A commitment to the principles of diversity, equity, and inclusion as they relate to the Heifetz Institute and its community
• Adheres to the Heifetz Institute policies and procedures in accordance with the mission and philosophy of the program

Responsibilities of the Front of House Assistant are as follows:

• Greet patrons and direct them to their seats
• Assist patrons in the ticket buying process
• Work with the Marketing & Development Manager to track all necessary data on concert attendance and ticket sales
• Prepare concert programs and distribute at concerts
• Participate in staff meetings
• Provide administrative support, as needed

Compensation
Compensation is $3,000 for the contracted period. Housing and meals will be provided for the duration of the contract. Employment is contingent upon the signing of a contract by the Front of House Assistant and the Heifetz Institute, as well as passing a background check. The Front of House Assistant will be responsible for their own transportation costs to and from the Institute.