Employment & Volunteer Opportunities

POSITIONS AVAILABLE: 1
IMMEDIATE SUPERVISOR: Festival Director
POSITION TYPE: In-Person, Full-Time Temporary

DATES OF EMPLOYMENT: June 12 – August 4, 2025

• Online Training: 6/11/25 – 6/12/25
• Staff Arrival Date: 6/15/25
• In-Person Training: 6/16/25 –  6/18/25
• Summer Festival: 6/20/25 – 8/03/25
• Staff Departure Date: 8/04/25

The Faculty Assistant should be an individual with strong interpersonal skills—namely effective communication and respectful demeanor. A successful Faculty Assistant will have experience working with high profile artists, as well as experience booking/arranging travel. The Faculty Assistant will work in the Institute’s administrative offices & teaching facilities and, as such, is expected to dress in appropriate attire. Ripped jeans, mini skirts, halter-tops, tank tops, shorts, and t-shirts with graphics are discouraged during business hours and concerts.

Requirements for the Faculty Assistant position are as follows:

• A high school diploma is required, and a bachelor’s degree (or current enrollment in a bachelor’s degree program) in music performance, music education, or arts administration is preferred
• Experience working with high profile artists
• Knowledge or experience in classical music
• Ability to complete tasks in a self-directed manner
• Responsive and attentive to communications during expanded business hours (8:00 – 22:00)
• Ability to healthily cope with stressful and demanding situations
• A commitment to the principles of diversity, equity, and inclusion as they relate to the Heifetz Institute and its community
• Adheres to the Heifetz Institute policies and procedures in accordance with the mission and philosophy of the program
• Proof of up-to-date vaccination against COVID-19 with an FDA approved or authorized vaccine

Responsibilities of the Faculty Assistant are as follows:

• Work closely with the Festival Director and Operations Manager in managing the day-to-day needs of the faculty
• Facilitate faculty travel arrangements and airport shuttle scheduling
• Keep faculty lounge stocked and organized
• Communicate with Studio Assistants and Scheduling team in regards to schedule updates
• Ensure smooth transition of faculty from week to week (collect keys, change studio signs, etc.)
• Facilitate daily communication with faculty, including managing weekly faculty meeting
• Plan and execute weekly faculty receptions
• Assemble and deliver faculty packets to incoming faculty members
• Provide administrative assistance, as needed
• Staff concerts, concert receptions, and special events as needed

Compensation
Compensation is $2,500-$3,500 contingent on experience, for the contracted period. Housing and meals will be provided for the duration of the contract. Employment is contingent upon the signing of a contract by the Faculty Assistant and the Heifetz Institute, as well as passing a background check. The Faculty Assistant will be responsible for their own transportation costs to and from the Institute.

POSITIONS AVAILABLE: 5
IMMEDIATE SUPERVISOR: Festival Director; President & CEO
POSITION TYPE: In-Person, Full-Time Temporary

DATES OF EMPLOYMENT: June 12 – August 4, 2025

• Online Training: 6/11/25 – 6/12/25
• Staff Arrival Date: 6/15/25
• In-Person Training: 6/16/25 –  6/18/25
• Summer Festival: 6/20/25 – 8/03/25
• Staff Departure Date: 8/04/25

Due to the collaborative nature of the position, the Artistic Coordinator should be an individual with strong interpersonal skills–namely effective communication and respectful demeanor with experience in the classical music field. Additionally, a successful Artistic Coordinator will have professional experience with and/or aptitude for customer service and problem solving. The Artistic Coordinator will work in the Institute’s administrative offices & teaching facilities and, as such, is expected to dress in appropriate attire. Ripped jeans, mini skirts, halter-tops, tank tops, shorts, and t-shirts with graphics are discouraged during business hours and concerts.

Requirements for the Artistic Coordinator position are as follows:

• A high school diploma is required and a bachelor’s degree (or current enrollment in a bachelor’s degree program) in music performance, music education, or arts administration is preferred
• Experience with customer service and/or resource management in a professional setting
• Knowledge or experience in classical music
• Comfortable making phone calls and writing emails
• Ability to complete tasks in a self-directed manner
• Responsive and attentive to communications during expanded business hours (8:00 – 22:00)
• Ability to healthily cope with stressful and demanding situations
• A commitment to the principles of diversity, equity, and inclusion as they relate to the Heifetz Institute and its community
• Adheres to the Heifetz Institute policies and procedures in accordance with the mission and philosophy of the program

Responsibilities of the Artistic Coordinator are as follows:

• Handling student and faculty requests by connecting them to the appropriate resource or relaying the information to the appropriate staff member
• Ensure correct set-up of faculty studio on a daily basis
• Handle day-to-day assigned studio needs
• Provide administrative support, as needed
• Staffing concerts and/or special events as required
• Attending all appropriate meetings

Compensation
Compensation is $2,500-$3,500, contingent on experience, for the contracted period. Housing and meals will be provided for the duration of the contract. Employment is contingent upon the signing of a contract by the Artistic Coordinator and the Heifetz Institute, as well as passing a background check. The Artistic Coordinator will be responsible for their own transportation costs to and from the Institute.

POSITIONS AVAILABLE: 1
IMMEDIATE SUPERVISOR: Director of Marketing & Development
POSITION TYPE: In-Person, Full-Time Temporary

DATES OF EMPLOYMENT: June 12 – August 4, 2025

• Online Training: 6/11/25 – 6/12/25
• Staff Arrival Date: 6/15/25
• In-Person Training: 6/16/25 –  6/18/25
• Summer Festival: 6/20/25 – 8/03/25
• Staff Departure Date: 8/04/25

Working in conjunction with the Director of Marketing & Development, the Community Outreach & Donor Relations Assistant’s primary responsibility is to provide administrative support, coordinate the day-to-day logistics of our various outreach and donor events, as well as communicating with our constituent—including donors, scholarship teams—and assist with the daily needs of the development team. Additionally, the Community Outreach & Donor Relations Assistant will be responsible for liaising with event vendors and providing on-the-ground support and assisting with event management. The Community Outreach & Donor Relations Assistant is expected to dress in appropriate attire. Ripped jeans, mini skirts, halter-tops, tank tops, shorts, and t-shirts with graphics are discouraged during business hours and concerts.

Requirements of the Community Outreach & Donor Relations Assistant are as follows:

• Bachelor’s degree or equivalent level of experience required
• Experience with development and fundraising highly preferred
• Experience in event management, a plus
• Ability to interact confidently with faculty, students, administration, donors, board members, and audience members
• Exhibit excellent organization, communication, and proofreading/editing skills
• Ability to uphold a demanding schedule
• Competency in Microsoft Office and Google Suite products
• Ability to lift up to 50 lbs, some physical labor may be required
• Possess a valid driver’s license

Responsibilities of the Community Outreach & Donor Relations Assistant are as follows:

• Plan, execute, and staff outreach activities
• Coordinate with musicians and staff assigned to perform in outreach activities
• Prepare and provide sheet music and itineraries to assigned musicians
• Liaise with vendors for donor events
• Assist Marketing & Development Director with communications between the Institute and its donor base
• Assist with preparations for the Institute’s Board Weekend
• Participate in staff meetings
• Provide administrative support, as needed

Compensation
Compensation is $2,500-$3,500 contingent on experience, for the contracted period. Housing and meals will be provided for the duration of the contract. Employment is contingent upon the signing of a contract by the Community Outreach & Donor Relations Assistant and the Heifetz Institute, as well as passing a background check. The Community Outreach & Donor Relations Assistant will be responsible for their own transportation costs to and from the Institute.

POSITIONS AVAILABLE: 2
IMMEDIATE SUPERVISORS: (Dependent on Assignment)
POSITION TYPE: In-Person, Full-Time Temporary

DATES OF EMPLOYMENT: June 12 – August 4, 2025

• Online Training: 6/11/25 – 6/12/25
• Staff Arrival Date: 6/15/25
• In-Person Training: 6/16/25 –  6/18/25
• Summer Festival: 6/20/25 – 8/03/25
• Staff Departure Date: 8/04/25

The Festival Intern will work in the Institute’s administrative offices & teaching facilities and, as such, is expected to dress in appropriate attire. Ripped jeans, mini skirts, halter-tops, tank tops, shorts, and t-shirts with graphics are discouraged during business hours and concerts.

Requirements for the Festival Intern position are as follows:

• A high school diploma is required, current enrollment in bachelor’s degree in music performance, music education, or arts administration is preferred
• Knowledge or experience in classical music
• Strong administrative skills and familiarity with GSuite applications
• Responsive and attentive to communications during expanded business hours (8:00 – 22:00)
• Ability to healthily cope with stressful and demanding situations
• A commitment to the principles of diversity, equity, and inclusion as they relate to the Heifetz Institute and its community
• Adheres to the Heifetz Institute policies and procedures in accordance with the mission and philosophy of the program

Responsibilities of the Festival Intern are as follows:

• Work closely with the Festival Director, Operations Manager, and Jr. Division Coordinator in managing the day-to-day needs the Institute
• Maintain office hours during the week
• Help with fielding student questions and connecting them to the appropriate staff members
• Provide administrative assistance to team members, as needed
• Staff concerts, concert receptions, and special events, as needed

Compensation
Compensation is $1,500-$2,500 contingent on experience, for the contracted period. Housing and meals will be provided for the duration of the contract. Employment is contingent upon the signing of a contract by the Festival Intern and the Heifetz Institute, as well as passing a background check. The Festival Intern will be responsible for their own transportation costs to and from the Institute.

POSITIONS AVAILABLE: 1
IMMEDIATE SUPERVISOR: Director of Marketing & Development
POSITION TYPE: In-Person, Full-Time Temporary

DATES OF EMPLOYMENT: June 12 – August 4, 2025

• Online Training: 6/11/25 – 6/12/25
• Staff Arrival Date: 6/15/25
• In-Person Training: 6/16/25 –  6/18/25
• Summer Festival: 6/20/25 – 8/03/25
• Staff Departure Date: 8/04/25

Due to the collaborative nature of the position, the Communications & Content Creation Assistant should be an individual with strong interpersonal skills–namely effective communication and respectful demeanor. Additionally, a successful Marketing Intern will have experience with and/or aptitude for problem solving under stressful circumstances.

The Communications & Content Creation Assistant will work in one of the Institute’s administrative offices and, as such, is expected to dress in appropriate attire. Ripped jeans, mini skirts, halter-tops, tank tops, shorts, and t-shirts with graphics are discouraged during business hours and concerts.

Requirements for the Communications & Content Creation Assistant position are as follows:

• Bachelor’s degree (or working towards one) in Communications, Marketing, Journalism, Arts Administration, or a related field.
• 1-2 years of experience in communications, social media management, content creation, or a similar role (internship experience counts).
• Ability to complete tasks in a self-directed manner
• Responsive and attentive to communications during business hours
• A commitment to the principles of diversity, equity, and inclusion as they relate to the Heifetz Institute and its community
• Adheres to the Heifetz Institute policies and procedures in accordance with the mission and philosophy of the program
• Experience with the Google suite of tools, including Drive, Sheets, and Docs
• Excellent written and verbal communication skills, with the ability to adapt tone and style for different audiences and platforms.
• Strong understanding of social media platforms (Facebook, Instagram, Twitter, TikTok, etc.) and their best practices.
• Proficiency in content creation tools such as Canva or similar software.
• Proficiency in Google suite of tools (Drive, Sheets, and Docs), and preferably Airtable
• Proficiency in basic website management (preferably on WordPress)
• Basic photography and videography skills, including editing.
• Ability to manage multiple projects and meet deadlines in a fast-paced environment.
• Strong organizational skills and attention to detail.
• Creativity and a passion for storytelling.

Responsibilities of the Communications & Content Creation Assistant are as follows:

• Develop and execute content for social media platforms, email newsletters, and the organization’s website to promote the festival and engage the community.
• Assist in creating press releases, blog posts, and other written materials.
• Capture and edit photos and videos during events for promotional use.
• Monitor and respond to comments and messages on social media in a timely and professional manner.
• Collaborate with the marketing team to develop and implement communication strategies.
• Maintain an up-to-date content calendar and track campaign performance.
• Update website and event calendar with up-to-date information
• Assist with the design and production of promotional materials such as posters, flyers, and programs.
• Support other festival-related communications and administrative tasks as needed.

Compensation
Compensation is $2,000-$3,000 contingent on experience, for the contracted period. Housing and meals will be provided for the duration of the contract. Employment is contingent upon the signing of a contract by the Communications & Content Creation Assistant and the Heifetz Institute, as well as passing a background check. The Communications & Content Creation Assistant will be responsible for their own transportation costs to and from the Institute.

POSITIONS AVAILABLE: 1
IMMEDIATE SUPERVISOR: Accounts & Operations Manager
POSITION TYPE: In-Person, Part-Time Temporary

DATES OF EMPLOYMENT: June 12 – August 4, 2025

• Online Training: 6/11/25 – 6/12/25
• Staff Arrival Date: 6/15/25
• In-Person Training: 6/16/25 –  6/18/25
• Summer Festival: 6/20/25 – 8/03/25
• Staff Departure Date: 8/04/25

Due to the interfacing nature of the position, the Driver should be an individual with strong interpersonal skills–namely polite communication and respectful demeanor. Additionally, a successful Driver will have experience safely operating larger passenger vehicles (minivans and 12-seat vans). The Driver will come into contact with many of the Institute’s prestigious faculty & guests  and, as such, is expected to dress in appropriate attire when performing their duties. The Driver will be considered an independent contractor and will be required to sign a contract. Additionally, a background check is required.

Requirements for the Driver position are as follows:

• Must have a valid US driver’s license and proof of US citizenship.
• Experience driving larger passenger vehicles (minivans & 12-seat vans); CDL with Passenger Endorsement a plus (not required)
• Clean driving record
• 25+ years of age (for driving rented vehicles)
• Responsive and attentive to communications during business hours
• Ability to healthily cope with fast-paced and demanding situations
• A commitment to the principles of diversity, equity, and inclusion as they relate to the Heifetz Institute and its community
• Adheres to the Heifetz Institute policies and procedures in accordance with the mission and philosophy of the program

Responsibilities of the Shuttle Driver are as follows:

• Safely and efficiently completing assigned daily  shuttle routes (weekdays and some weekends)
• Safely and efficiently completing assigned pick-ups/drop-offs at ports of travel (scheduled at least 2 weeks in advance)
• Attending all appropriate meetings

Compensation
Compensation is contingent upon experience. Employment is contingent upon the signing of a contract by the Driver and the Heifetz Institute, as well as passing a background check. The Driver will be responsible for their own transportation costs to and from the Institute.

POSITIONS AVAILABLE: 6
IMMEDIATE SUPERVISOR: Director of Student Life 

POSITION TYPE: In-Person, Full-Time Temporary

DATES OF EMPLOYMENT: June 12 – August 4, 2025

• Online Training: 6/11/25 – 6/12/25
• Staff Arrival Date: 6/15/25
• In-Person Training: 6/16/25 –  6/18/25
• Summer Festival: 6/20/25 – 8/03/25
• Staff Departure Date: 8/04/25

Requirements for the Resident Assistant position are as follows:

• Must be at least 21 years of age
• Bachelor’s degree in education or music related field
• Knowledge or experience in classical music
• Experience working in Student Life or Student Affairs
• Responsive and attentive to communications during expanded business hours (8:00 – 22:00)
• Ability to healthily cope with stressful and demanding situations
• A commitment to the principles of diversity, equity, and inclusion as they relate to the Heifetz Institute and its community
• Adheres to the Heifetz Institute policies and procedures in accordance with the mission and philosophy of the program

Responsibilities of the Resident Assistant are as follows:

• The main responsibility of the Resident Advisor is to be available and to “be present;” e.g., to provide support, encouragement and leadership to his/her residential community. 
• The RA helps to facilitate a positive living and learning environment by building relationships with his/her residents, and assisting them in developing positive relationships with each other
• Hold weekly Residence Hall meetings to convey important information
• Help facilitate weekly or bi-weekly recreational student activities
• Holding residents accountable for their behavior
• Educating residents on the policies and procedures of the Institute
• Role modeling positive attitudes and behaviors
• Helping to facilitate an environment that allows students to meet their goals
• Mediating disputes and thereby providing opportunities to for residents to look at the world from different perspectives
• Serving as a resource and liaison 
• Providing helping skills for residents in need
• Supporting and enforcing the policies and procedures of the Faculty and Administration
• Keeping track of resident occupancy
• Responding to all requests and emergencies during duty hours. 
• Documenting policy violations
• Reporting maintenance, health, safety, and facility concerns
• Other duties as assigned

The Resident Assistant will work in the Institute’s administrative offices & teaching facilities and, as such, is expected to dress in appropriate attire. Ripped jeans, mini skirts, halter-tops, tank tops, shorts, and t-shirts with graphics are discouraged during business hours and concerts.

Compensation
Compensation is $2,500-$3,500 contingent on experience, for the contracted period. Housing and meals will be provided for the duration of the contract. Employment is contingent upon the signing of a contract by the Resident Assistant and the Heifetz Institute, as well as passing a background check. The Resident Assistant will be responsible for their own transportation costs to and from the Institute.

POSITIONS AVAILABLE: 3
IMMEDIATE SUPERVISOR: Director of Multimedia
POSITION TYPE: In-Person, Full-Time Temporary

DATES OF EMPLOYMENT: June 12 – August 4, 2025

• Online Training: 6/11/25 – 6/12/25
• Staff Arrival Date: 6/15/25
• In-Person Training: 6/16/25 –  6/18/25
• Summer Festival: 6/20/25 – 8/03/25
• Staff Departure Date: 8/04/25

Responsibilities of the position include, but are not limited to:

• Capture video and/or audio of all Heifetz performances (over 50), as assigned
• Edit, produce, and archive of footage and/or audio
• Provide input over creative direction of content
• Regularly update social media accounts for the duration of the summer Institute
• Basic live sound mixing and production may be required

Qualifications:

• Bachelor’s degree in related field a plus
• Background in music desired, classical music preferred
• Excellent organization, communication, and proofreading/editing skills
• Ability to uphold a demanding schedule
• Ability to lift up to 50 lbs, some physical labor may be required
• Proficiency with the following programs: Adobe Premier; Adobe Photoshop; Adobe Illustrator; Adobe After Effects; Pro Tools (or similar DAW)
• Must provide work sample with application

Gear:

• Must provide their own computer
• Please send a list of available gear when submitting your application

Compensation
Compensation is $2,500-$3,500 contingent on experience, for the contracted period. Housing and meals will be provided for the duration of the contract. Employment is contingent upon the signing of a contract by the Multimedia Producer and the Heifetz Institute, as well as passing a background check. Multimedia Producer will be responsible for their own transportation costs to and from the Institute.

POSITIONS AVAILABLE: 4
IMMEDIATE SUPERVISOR: Director of Multimedia
POSITION TYPE: In-Person, Full-Time Temporary

DATES OF EMPLOYMENT: June 12 – August 4, 2025

• Online Training: 6/11/25 – 6/12/25
• Staff Arrival Date: 6/15/25
• In-Person Training: 6/16/25 –  6/18/25
• Summer Festival: 6/20/25 – 8/03/25
• Staff Departure Date: 8/04/25

Multimedia Interns must be enrolled at an accredited institution and shall be receiving tuition credit for this work to be performed on site at the Institute. In order to receive such credits, interns must be onsite at the Institute for the period specified above, and receive a minimum satisfactory rating from the Director of Multimedia, and/or their designee.

Knowledge: Applicants must have experience recording live classical music concerts including but not limited to solo violin, viola and cello (with or without piano), string chamber groups and small chamber ensembles; working and editing with Avid ProTools; an understanding of microphone placement techniques with a focus on accurate concert replication; a knowledge of various microphones and their functions; and set-up and strike of recording equipment.

Applicants are not required to have prior live sound experience but will be expected to learn various roles and functions of setting up for live sound reinforcement and recording. Video production experience is not required but familiarity with the basic functions of DSLR video capture and editing within Adobe Premiere CC is highly encouraged. 

Compensation
Compensation is $1,500-$2,500 contingent on experience, for the contracted period. Housing and meals will be provided for the duration of the contract. Employment is contingent upon the signing of a contract by the Multimedia Intern and the Heifetz Institute, as well as passing a background check. The Multimedia Intern will be responsible for their own transportation costs to and from the Institute.

POSITIONS AVAILABLE: 2
IMMEDIATE SUPERVISOR: Director of Marketing & Development
POSITION TYPE: In-Person, Full-Time Temporary

DATES OF EMPLOYMENT: June 12 – August 4, 2025

• Online Training: 6/11/25 – 6/12/25
• Staff Arrival Date: 6/15/25
• In-Person Training: 6/16/25 –  6/18/25
• Summer Festival: 6/20/25 – 8/03/25
• Staff Departure Date: 8/04/25 

Working in conjunction with the Front of House Assistant, Stage Manager, Assistant Stage Manager, and other members of the concert operations team, the Front of House Manager’s primary responsibility is to oversee the day-to-day operations and logistics related to the Institute’s Festival of Concert’s events, including answering any questions, keeping track of ticket sales and check-ins, selling tickets at the door, working with the Marketing & Development Director in preparing the programs for each concert, assist the Administrative & Development Associate with staffing any special events.

The Front of House Manager will work in the Institute’s concert venues & box office and, as such, is expected to dress in appropriate attire. Ripped jeans, mini skirts, halter-tops, tank tops, shorts, and t-shirts with graphics are discouraged during business hours and concerts.

Requirements for the Front of House Manager position are as follows:

• High school diploma or equivalent required; Bachelor’s degree in Arts Administration, Hospitality, Business, or a related field is a plus.
• 2-3 years of experience in customer service, event management, or box office operations, preferably in the arts or entertainment industry.
• Familiarity with ticketing systems (e.g., Arts People, Eventbrite, Tessitura, or other platforms) is highly desirable.
• Proficiency in Canva and Google Suite
• Experience managing staff or volunteers is a plus.
• Knowledge or experience in classical music
• Responsive and attentive to communications during expanded business hours (8:00 – 22:00)
• Ability to healthily cope with fast-paced and demanding situations
• A commitment to the principles of diversity, equity, and inclusion as they relate to the Heifetz Institute and its community
• Adheres to the Heifetz Institute policies and procedures in accordance with the mission and philosophy of the program

Responsibilities of the Front of House Manager are as follows:

• Oversee all front-of-house operations, including ticket sales, will-call, and day-of-event customer interactions.
• Manage box office operations, including setup, ticketing software, and reconciliation of sales and reports.
• Prepare concert programs across multiple platforms, including print, digital, and live streams
• Recruit, train, and manage front-of-house staff and volunteers, ensuring a positive and efficient experience for patrons.
• Act as the main point of contact for audience members during events, addressing questions, concerns, or accessibility requests.
• Ensure the lobby, seating areas, and other patron spaces are welcoming, clean, and organized.
• Collaborate with production and event teams to ensure smooth event operations, including seating assignments and house openings.
• Maintain financial accuracy by reconciling ticket sales, deposits, and cash handling procedures.
• Monitor audience flow and safety during events, addressing any emergencies or incidents as they arise.
• Prepare post-event reports, including attendance data, sales figures, and feedback.
• Comfortable standing, walking, and managing physical tasks for extended periods.
• A team player with a passion for live music and creating an exceptional audience experience.

Compensation
Compensation is $2,500-$3,500 contingent on experience, for the contracted period. Housing and meals will be provided for the duration of the contract. Employment is contingent upon the signing of a contract by the Front of House Manager and the Heifetz Institute, as well as passing a background check. The Front of House Manager will be responsible for their own transportation costs to and from the Institute.

POSITIONS AVAILABLE: 1
IMMEDIATE SUPERVISOR: Front of House Manager
POSITION TYPE: In-Person, Full-Time Temporary

DATES OF EMPLOYMENT: June 12 – August 4, 2025

• Online Training: 6/11/25 – 6/12/25
• Staff Arrival Date: 6/15/25
• In-Person Training: 6/16/25 –  6/18/25
• Summer Festival: 6/20/25 – 8/03/25
• Staff Departure Date: 8/04/25 

Working in conjunction with the Front of House Manager, Stage Manager, Assistant Stage Manager, and other members of the concert operations team, the Front of House Assistant’s primary responsibility is to provide administrative support to the Front of House Manager, which includes but is not limited to selling tickets, preparing concert programs, tallying concert goer’s attendance, and more. The Front of House Assistant will work in the Institute’s concert venues & box office and, as such, is expected to dress in appropriate attire. Ripped jeans, mini skirts, halter-tops, tank tops, shorts, and t-shirts with graphics are discouraged during business hours and concerts.

Requirements for the Front of House Assistant position are as follows:

• High school diploma or equivalent required; Bachelor’s degree in Arts Administration, Hospitality, Business, or a related field is a plus.
• At least 1 year of experience in customer service, event management, or box office operations, preferably in the arts or entertainment industry.
• Familiarity with ticketing systems (e.g., Arts People, Eventbrite, Tessitura, or other platforms) is highly desirable.
• Proficiency in Canva and Google Suite
• Responsive and attentive to communications during expanded business hours (8:00 – 22:00)
• Ability to healthily cope with fast-paced and demanding situations
• A commitment to the principles of diversity, equity, and inclusion as they relate to the Heifetz Institute and its community
• Adheres to the Heifetz Institute policies and procedures in accordance with the mission and philosophy of the program

Responsibilities of the Front of House Assistant are as follows:

• Assist with all front-of-house operations, including ticket sales, will-call, and day-of-event customer interactions.
• Assist with box office operations, including setup, ticketing software, and reconciliation of sales and reports.
• Prepare concert programs across multiple platforms, including print, digital, and live streams
• Act as a point of contact for audience members during events, addressing questions, concerns, or accessibility requests.
• Ensure the lobby, seating areas, and other patron spaces are welcoming, clean, and organized.
• Collaborate with production and event teams to ensure smooth event operations, including seating assignments and house openings.
• Monitor audience flow and safety during events, addressing any emergencies or incidents as they arise.
• Prepare post-event reports, including attendance data, sales figures, and feedback.
• Comfortable standing, walking, and managing physical tasks for extended periods.
• A team player with a passion for live music and creating an exceptional audience experience.

Compensation
Compensation is $2,000-$3,000 contingent on experience, for the contracted period. Housing and meals will be provided for the duration of the contract. Employment is contingent upon the signing of a contract by the Front of House Assistant and the Heifetz Institute, as well as passing a background check. The Front of House Assistant will be responsible for their own transportation costs to and from the Institute.

The Piano Technician is responsible for tuning, regulating, voicing, and maintaining all pianos used during the institute and festival to meet professional performance standards. This role ensures all instruments are in optimal condition for rehearsals and performances, working closely with artists and staff to address any tuning or repair needs promptly.

Education & Experience:

• Certification or formal training in piano technology from an accredited program or institution (e.g., Piano Technicians Guild [PTG] certification preferred).
• Minimum of 2 years of experience in piano tuning, regulation, voicing, and repair, preferably in a performance or festival setting.
• Experience working with a variety of piano brands and models, including concert grand pianos.

Skills:

• Expertise in tuning pianos to professional performance standards.
• Proficiency in diagnosing and addressing mechanical issues, including action regulation, string replacement, and minor repairs.
• Strong understanding of piano acoustics and the ability to adapt tuning to different performance spaces and artist preferences.
• Excellent attention to detail and problem-solving skills.
• Ability to work independently and manage time effectively in a fast-paced environment.

Responsibilities:

• Tune, regulate, and voice pianos to meet the standards and preferences of festival performers and artistic staff.
• Perform routine maintenance and minor repairs to ensure all pianos are in optimal condition throughout the festival.
• Coordinate with festival staff to schedule tuning and maintenance in accordance with performance and rehearsal schedules.
• Assess and prepare pianos for transportation or storage, as needed.
• Maintain a detailed log of maintenance and repairs performed on each instrument.
• Respond promptly to last-minute tuning or repair requests during rehearsals or performances.
• Communicate with artists and festival staff to understand and meet specific instrument needs.

Additional Requirements:

• Physical ability to move and adjust pianos with appropriate tools and equipment.
• A collaborative attitude and the ability to work calmly under pressure in a performance-focused environment.
• Passion for music and a commitment to supporting high-caliber artistic performances.

Compensation
Compensation is $1,500-$2,500 contingent on experience, for the contracted period. Housing and meals will be provided for the duration of the contract. Employment is contingent upon the signing of a contract by the Piano Technician and the Heifetz Institute, as well as passing a background check. The Piano Technician will be responsible for their own transportation costs to and from the Institute.