Employment & Volunteer Opportunities

POSITION OVERVIEW:
The Heifetz International Music Institute seeks a dynamic, experienced, empathic, and inspiring leader to oversee the operations of the Heifetz Institute Summer Program (including both its Junior and Senior Division) and its accompanying Festival of Concerts, as well as other year-round Heifetz Institute programs both contemplated and in operation, including the Heifetz Ensemble in Residence program, the Heifetz Hear & Now concert series, Heifetz On Tour, and the Heifetz Music Shop. Working in close conjunction with the President & CEO and Artistic Director, the Administration & Operations Director will help to plan and execute Heifetz Institute training, education, and outreach programs, recognizing and taking into account the Institute’s overarching mission and vision in these strategic endeavors. The Director will help to map the future of the Institute as a whole, as a member of the organization’s senior leadership.

Reports to: President & CEO
Location: In-Person
● (While some remote work is possible, candidate must be willing to relocate to Virginia)
● Relocation allowance provided
FLSA Status: Full-Time, exempt
Application Deadline: Rolling
Salary Range: $65 – $75K, commensurate with experience
Benefits: This position offers a competitive benefits package that includes medical, dental, and vision coverage, 10 vacation days for the first year and 20 every year following, unlimited sick days, paid holidays, and performance bonuses awarded at the discretion of the President & CEO.

KEY QUALIFICATIONS:
● Bachelor’s degree in arts administration, music education, or performance is preferred
● 2-4 years of experience working for a music organization, or other non-profit
● Strong knowledge of the classical music field
● Experience with customer service and/or resource management in a professional setting
● Experience working with artists of the highest caliber
● Excellent written and verbal communication skills
● Tech savvy – proficient with MS Office, G-Suite, Canva, Mural, and Slack.
● Familiarity with donor database systems a plus

WHO YOU ARE:
● Highly organized with a keen eye for detail
● Timely and possessing the ability to complete projects by a set deadline
● Strong interpersonal skills – comfortable working collaboratively within a small team
● Able to prioritize and multitask
● Responsive to feedback
● Able to work independently and manage projects with minimal supervision
● Able to manage, implement, monitor, and evaluate projects
● Comfortable making phone calls and writing emails – English proficiency is a must
● Responsive and attentive to communications during regular business hours from August – April, and extended business hours from May – July.
● Able to cope with demanding situations in a calm and professional manner
● A commitment to the principles of diversity, equity, and inclusion as they relate to the Heifetz Institute and its community
● Committed to Heifetz Institute policies, procedures, and behavioral standards in accordance with the mission and philosophy of the program

ROLES & RESPONSIBILITIES:

• Vision & Strategy
  • Working in close conjunction with the President & CEO and Artistic Director, the Administration & Operations Director helps to plan and execute Heifetz Institute training, education, and outreach programs, recognizing and taking into account the Institute’s overarching mission and vision in these strategic endeavors.
  • The Director will help to map the future of the Institute as a whole, as a member of the organization’s senior leadership.
  • The Director will set clear and challenging goals for direct reports, while committing the organization to improved performance. They will be tenacious and accountable in realizing both near-term tasks and long-term objectives.
  • The Director will help to create the type of workplace where staff members feel seen, heard and motivated to contribute to the success of the organization.
• Program Operations and Development
  • The Director will bear chief responsibility for the planning and oversight of the daily administration and operations of the Heifetz Institute Summer Program, including the hiring of temporary staff.
  • They will manage and supervise Heifetz Institute concert and ticketing operations
  • They will arrange housing, transportation, and support logistics for summer faculty and staff
  • They will also work closely with the Artistic Director, President & CEO, and their designees on admissions operations and decisions, as well as with applicants and their families.
  • Similarly, the Director will manage the Heifetz on Tour, Heifetz Ensemble in Residence, and the Heifetz Music Shop in a manner consistent with the summer program operation.
  • The Director will take an entrepreneurial and creative approach to developing new program initiatives for the Institute that are faithful to its mission.
• Managing Relationships & Leading Teams
  • The Director will recruit talented and high-functioning employees, motivate the team, delegate effectively, celebrate diversity within the team, and manage performances.
  • They will lead by example with a positive and confident attitude of responsiveness, guiding the team to pivot, and to be open to feedback and redirection.
  • They will connect and build strong relationships with others, with an ability to communicate clearly and persuasively.
  • They will Inspire trust and open communications, listening and soliciting all points of view. Be accountable and hold others accountable.
  • They will persevere in the face of challenges and exhibit a steadfast resolve and relentless commitment to the high standards of the Institute.
• Business and Financial Stewardship
  • The Director will provide suggestions and counsel as part of the Heifetz Institute leadership team to build and diversify revenue.
  • They will maintain and ensure effective financial systems and reporting.
  • They will ensure compliance with all Institute, Local, State, and Federal guidelines, rules, and regulations.
  • The Director shall represent Heifetz Institute interests effectively and responsibly across a broad spectrum of performing arts organizations, schools, conservatories, and social media.
    
• Diversity, Equity, Inclusion
  • The Director will help to lead the Heifetz Institute’s DEI efforts by continuing to develop and advance a welcoming and inclusive environment and increase representational diversity.
  • They will help to set the tone for the Institute’s culture of excellence through collaboration and ensure that all operations are meeting the fundamental goals of diversity, equity, inclusion and belonging.
  • They shall strive to increase diversity in the composition of the Heifetz Institute’s permanent and summer staff and that the Institute overall reflects its diverse communities in its makeup and work.
• Board of Directors & Community Advisory Board
  • The Director will help to maintain strong relationships with each member of the organization’s Board of Directors and Community Advisory Council, assuring that those members are informed, involved, and engaged in the planning and oversight of the Heifetz Institute.
  • Participate and offer staff support for Heifetz Institute Board Meetings, committees, and task forces, including the Finance & Administration and Nomination & Governance committees
  • Participate and prepare materials for Heifetz Institute Community Advisory Council Meetings

APPLY HERE

POSITION OVERVIEW:
The Heifetz International Music Institute is seeking a dynamic arts administrator to play a key role in planning and executing the many facets of the Institute, including our renowned Summer Program, the Heifetz Ensemble in Residence, Heifetz on Tour, DEI Initiatives, development efforts, and other activities. This full-time, salaried position will generally be the first point of contact for the Institute and as such, the successful candidate must have highly developed customer service and communication skills. The Heifetz Institute’s Administrative & Development Associate will possess a thorough knowledge and understanding of the classical music field, with a focus on string repertoire. This position interacts closely with the Institute’s celebrated faculty, so an understanding of the nuances of working with high caliber artists is a key requirement for this position.

Reports to: Director of Administration & Operations
Location: In-Person
● (While some remote work is possible, candidate must be willing to relocate to Virginia)
● $2,000 relocation allowance provided
FLSA Status: Full-Time, exempt
Application Deadline: Rolling
Salary Range: $45 – $50K, commensurate with experience
Benefits: This position offers a competitive benefits package that includes medical, dental, and vision coverage, 10 vacation days for the first year and 20 every year following, unlimited sick days, paid holidays, and performance bonuses awarded at the discretion of the President & CEO.

KEY QUALIFICATIONS:
● Bachelor’s degree in arts administration, music education, or performance is preferred
● 2-4 years of experience working for a music organization, or other non-profit
● Strong knowledge of the classical music field
● Experience with customer service and/or resource management in a professional setting
● Experience working with artists of the highest caliber
● Excellent written and verbal communication skills
● Tech savvy – proficient with MS Office, G-Suite, Canva, Mural, and Slack.
● Familiarity with donor database systems a plus

WHO YOU ARE:
● Highly organized with a keen eye for detail
● Timely and possessing the ability to complete projects by a set deadline
● Strong interpersonal skills – comfortable working collaboratively within a small team
● Able to prioritize and multitask
● Responsive to feedback
● Able to work independently and manage projects with minimal supervision
● Able to manage, implement, monitor, and evaluate projects
● Comfortable making phone calls and writing emails – English proficiency is a must
● Responsive and attentive to communications during regular business hours from August – April, and extended business hours from May – July.
● Able to cope with demanding situations in a calm and professional manner
● A commitment to the principles of diversity, equity, and inclusion as they relate to the Heifetz Institute and its community
● Committed to Heifetz Institute policies, procedures, and behavioral standards in accordance with the mission and philosophy of the program

ROLES & RESPONSIBILITIES:

• OFFICE ADMINISTRATION – 20%
  • Primary contact for the Institute for patrons, customers, applicants, and vendors
  • Logistical and production assistance for Heifetz on Tour, the Heifetz Ensemble in Residence [HEIR] program, and other outreach, development, and educational activities.
  • Act as primary liaison to the Heifetz Institute Board of Directors, taking minutes, scheduling meetings, and offering general staff support for Board Meetings, Board committees and task forces
  • Participate and keep minutes for Heifetz Institute Community Advisory Council Meetings
  • Assist with managing ticket & season pass sales
  • General management of the office, including but not limited to bill paying, vendor liaising, office supply ordering, etc.
  • Secure city permits required to execute the Institute’s various events
• DEVELOPMENT – 20%
  • Maintain and manage donor database and records
  • Ensure the successful planning, execution, evaluation and continued enhancement of all donor
    engagement
  • Interact with recipients, donors, prospects and other constituents in person, online or by phone
  • Assist in donor communications, track and analyze results, and initiate appropriate follow-up actions
  • Input donor actions, create queries, export mailing list, run reports and rsvp tracking
  • Assist in donor and supporter recognition
  • Work closely with the President & CEO and the Marketing & Development Manager to execute fundraising campaigns and assist with the process of communications, newsletters and other printed materials
  • Maintain, manage, and improve planned and legacy giving
  • Research grant opportunities for the Institute, and assist Marketing and Development Manager with applications and deadline management
  • Follow developments and events within the Staunton community and greater Shenandoah Valley region
• SUMMER PROGRAM – 50%
  • Act as admissions representative during the Institute’s admissions season
  • Assist the Director of Administration & Operations in all aspects of planning for the Heifetz Institute’s summer program
  • Booking faculty travel & housing
  • Scheduling summer staff interviews
  • Booking and overseeing student airport transportation & travel arrangements
  • Assist with scheduling of classes, masterclasses, workshops, etc.
  • Assist with copy editing & distribution of summer program materials
  • Ordering merch items for students, faculty, and staff
  • Manage the Institute’s yearly move to/out of Mary Baldwin University Campus
  • Lead staff training sessions, as needed
  • Fulfill specific summer program roles assigned, i.e.: Junior Division Program Coordinator, Front of House Manager, Scheduler, etc. May vary from year-to-year depending on Institute needs.
• OTHER DUTIES – 10%
  • Staff the Heifetz Music Shop, as needed
  • Ensure compliance with health and safety regulations, as well as organizational policies, including the Institute’s commitment to DEI initiatives
  • Be a representative and ambassador of the Heifetz Institute’s mission, values, and vision
  • Other duties as assigned

APPLY HERE